Quality Policy
Inter Q&A Services Lda (IQAS) is a company focused on providing Quality Control services that will achieve or exceed our customers’ expectations towards a total Customer Satisfaction experience.
To achieve this goal IQAS:
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1.
Will commit to an implementation of a strong Quality Management System in compliance to the requirements of ISO 9001-2015.
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2.
Will apply Risk based management and process focus with inclusion of all relevant interested parties.
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3.
Will foster a strong and speedy rotation of the PDCA cycle supporting Continuous Improvement (apply consistently the 5 principles of Kaizen: know your customer, free flow of processes, go to the spot, empower people, be transparent)
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4.
Will nurture Total Participation, innovation, and youthful spirit as IQAS foundation
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